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◊ CUSTOMER PANEL SETUP AND MANAGEMENT

Customer Panel is a group of current and/or potential customers who participate in surveys, interviews, and other forms of feedback sessions. The customer panel is owned by your company.

Customer Research Panel

Customer Panel:

  • provides quick input for your business. Customer panel feedback tells you what is good about your products and services--and what could be improved. Our suggestions can be applied for your business in a quick turn-around.
  • directly hears the voice of customers. Customer Panel allows your organization to listen directly what your customers say.
  • gains in-depth information about your customers. Along with other CRM data, Customer Panel responses provide you in-depth information about customer profiles and behaviors.

What We Support:

1. Panel Building
◊ We define target panel size and recruitment methods, based on your objective.
 ◊ We assist with recruiting respondents and building the panel database.

2. Panel Research
We provide administrative support for research execution, such as data collections and time　intervals for research cycles.

3. Panel Maintenance
We assist with maintaining the panel and modifying the panel system.

Examples of Customer Panel include Customer Advisory Panel, Customer Community Panel, and Expert Panel.

For further information, please contact us


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